Privacy Policy

To deliver our high-quality enamel pin services, we may collect the following types of information:

• Personal Details
• Full Name
• Email Address
• Phone Number
• Billing & Delivery Address
• Company or Organisation Name (if applicable)

• Product Specifications
• Artwork or Custom Design Files
• Order History & Preferences

• IP Address
• Browser and Device Information
• Pages Visited & Interaction Behaviour
• Cookies and Analytics Data

We gather information when you:

• Fill out a contact form or request a quote
• Place an order or submit design artwork
• Subscribe to newsletters or promotional updates
• Reach out via email, phone, or live chat

We also collect certain information automatically through cookies when you browse our website.

Your data helps us deliver, manage, and improve our enamel pin services efficiently. Specifically, we may use your information to:

• Process and fulfil your orders
• Produce your custom enamel pins
• Provide updates on order status and delivery
• Respond to inquiries and offer customer support
• Share promotional offers, discounts, or company news (you may unsubscribe at any time)

Important: We do not sell or rent your personal data to third parties.

We only share your data when necessary to provide our services, including:

• Manufacturing teams for producing your pins
• Shipping and courier partners to deliver your orders
• Payment processors to complete transactions

All partners are contractually obligated to handle your data securely and solely for the purposes outlined by us.

Our website uses cookies to enhance your browsing experience and analyse user interactions. Cookies allow us to:

• Remember your preferences and session information
• Monitor website performance and traffic trends
• Improve site functionality and content

You can disable cookies in your browser settings. However, some features may not function as intended.

We take all reasonable steps to protect your information from unauthorised access, misuse, or disclosure. Measures include secure servers, restricted access, and encryption where appropriate.

We encourage you to contact us immediately if you suspect any security issues.

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request the deletion of your data, where applicable
• Opt out of marketing communications at any time

Our services are intended for adults and general audiences. We do not knowingly collect personal information from anyone under 13 years old. If we discover such data, it will be deleted immediately.

While we strive for precise colour matching in your enamel pins, slight variations may occur due to screen displays, material finishes, and manufacturing processes.

By approving your final design proof, you accept minor differences between digital previews and final products. For strict colour accuracy, an additional amount may be charged for using the Pantone® Matching System Recipe Guide.

We may update this policy to reflect changes in our services or operations. Any revisions will appear on this page with an updated effective date.

For questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@enamelpins.uk

Phone: +44 203 332 0848

This policy underscores our commitment to protecting your personal information while providing top-quality custom enamel pins across the UK.